Refund policy

We have a 30-day refund policy, which means you have 30 days after purchasing your item to request a refund, if you no longer want to start the course.

To be eligible for a refund, you must contact us at least 7 days before the course start date. 

To start a refund, you can contact us at info@bookclubschool.com. If your refund is accepted, we will notify you once we’ve received your refund request, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

You can always contact us for any question at info@bookclubschool.com.

European Union 14 day cooling off period
Notwithstanding the above, if you are in the European Union, you have the right to cancel your course within 14 days of purchase, for any reason and without a justification. 

Refunds

We will notify you once we’ve received your request, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 

If more than 15 business days have passed since we’ve approved your return, please contact us at info@bookclubschool.com.

Issues with your course after the course starts

If there are any issues with the course after it has started, please contact us immediately so that we can evaluate the issue and make it right. We cannot refund or partially refund course fees if the client is unable to attend the session at the specified time, and sessions cannot be rescheduled for you in this situation.